Reach the right BRD team.
Make it easy to reach the right BRD team or raise a concern. We route every inquiry to the people best placed to respond.
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Choose an inquiry type so your message reaches the right BRD team.
Call centre
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For general guidance, branch information, and application support.
04FAQs
Answers before you ask.
Common questions about financing, applications, reports, tenders, careers, and raising a concern with BRD.
Who can apply for BRD financing?
Farmers, cooperatives, SMEs, exporters, manufacturers, and institutions operating in BRD's priority sectors can apply. Eligibility varies by financing type.
How long does a financing application take to process?
Processing times vary by financing type and amount requested. A financing officer will confirm a timeline after reviewing your application.
What is the difference between loans, guarantees, and equity investments?
Loans are direct lending. Guarantees are risk-sharing facilities that support third-party lending. Equity investments are direct stakes BRD takes in qualifying enterprises.
How do I find current tenders?
Visit the Knowledge Center and select Procurement to see current tender adverts, deadlines, and bid documents.
How do I apply for a job at BRD?
Open roles are listed in the footer under Careers, with a link to submit an application online.
Where can I find BRD's financial statements?
Visit the Knowledge Center to download financial statements, annual reports, and research publications.
What is the Sustainability-Linked Bond?
It is BRD's bond instrument tied to sustainability performance targets, featured under What We Do's strategic programs and reported on under Our Impact.
How do I raise a complaint or report a concern confidentially?
Use the Complaints form on the Contact page for service issues, or the Whistleblowing channel for confidential reports of misconduct.
Every concern deserves a clear route.
Use the right channel so BRD can respond with the appropriate care, accountability, and follow-through.
Tell us about your experience.
A short form for general feedback on BRD's services or website.
Raise a formal complaint.
Receive a reference number and a stated response timeline.
Report a concern.
A confidential whistleblowing channel with confidentiality and non-retaliation.
Confirmation
Thank you. Your message has been received. A BRD team member will respond within 2 business days.